marryph Casino Privacy Policy

marryph is a Philippines-focused online gaming platform designed for Filipino players. We offer live casino games, slots, sports betting, online sabong, and bingo — all accessible through a single PHP-denominated account. Because we handle real financial transactions and are subject to PAGCOR-aligned regulatory obligations, we necessarily collect and process certain personal data from our players.

We take this responsibility seriously. This Policy is not a legal formality buried in fine print — it is a clear statement of how marryph handles your data, why we handle it, and what control you have over it. We have written it in plain, readable English so that Filipino players in Manila, Cebu, Davao, and across the archipelago can understand exactly what they are agreeing to when they play on marryph.

This Policy applies to all personal data processed by marryph in connection with the Platform, including data collected at registration, during gameplay, during payment transactions, during KYC verification, and through any communications with our support team.

For the purposes of applicable data protection law — including the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines — marryph is the personal information controller in respect of all personal data collected through the Platform.

marryph collects the following categories of personal data, depending on how you interact with the Platform:

marryph collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or activate responsible gaming tools;
• Automatically — when you access the Platform, your device, browser, IP address, and session data are collected through server logs and standard web analytics mechanisms;
• From payment partners — GCash, Maya, and banking partners may transmit transaction confirmation data and account name details to marryph for payment matching and fraud prevention purposes;
• From KYC verification services — where marryph uses a third-party identity verification service to assist in validating government-issued documents, that service may return verification outcomes and related data to marryph;
• Through cookies and similar technologies — as described in Section 11 of this Policy.

marryph processes personal data on the following lawful bases, in accordance with the Data Privacy Act of 2012 and applicable data protection principles:

• Contractual necessity — processing required to create and maintain your account, execute deposits and withdrawals, and provide access to games and services on the Platform;
• Legal obligation — processing required to comply with PAGCOR-aligned regulatory obligations, including KYC identity verification, anti-money laundering (AML) requirements, and financial record-keeping;
• Legitimate interests — processing conducted for fraud prevention, platform security, abuse detection, responsible gaming monitoring, and service improvement, where these interests are not overridden by your rights and interests;
• Consent — processing for optional services such as marketing communications, where we have obtained your explicit, informed, and freely given consent. You may withdraw this consent at any time by contacting support or adjusting your account communication preferences.

marryph uses the personal data we collect for the following purposes:

• Creating and managing your player account on the Platform;
• Verifying your identity and age as part of the KYC process prior to processing withdrawals;
• Processing deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, and other supported Philippine payment channels;
• Providing customer support in English and Tagalog via live chat and email;
• Detecting, investigating, and preventing fraud, money laundering, account sharing, and other prohibited conduct;
• Monitoring gameplay for responsible gaming indicators — including unusual session lengths, rapid loss patterns, or voluntary limit activations — in accordance with our responsible gaming obligations;
• Communicating with you regarding your account, including transaction confirmations, security alerts, and policy updates;
• Sending promotional communications where you have consented to receive them;
• Maintaining records required under applicable regulatory obligations;
• Improving the Platform's performance, user interface, and game offering based on aggregated usage data.

marryph does not use personal data for automated decision-making that produces legal effects concerning you, except where this is required by applicable law or regulation (such as automated AML screening processes).

marryph shares personal data with the following categories of third parties only to the extent strictly necessary for the stated purpose:

• Payment processors — GCash (G-Xchange, Inc.), PayMaya Philippines, Inc., and Philippine banking institutions, for the purpose of processing deposits and withdrawals in PHP;
• KYC verification providers — third-party identity verification services that assist marryph in validating government-issued Philippine identification documents as required under AML regulations;
• Game content providers — JILI, Pragmatic Play, PG Soft, Evolution Gaming, Habanero, and Microgaming receive session data necessary to operate their games within the marryph platform. These providers operate under contractual data processing agreements that restrict them from using player data for any purpose beyond game delivery;
• Regulatory and law enforcement authorities — where marryph is required by applicable law, court order, or PAGCOR regulatory requirement to disclose player information;
• Fraud prevention and security services — where marryph engages specialist providers for IP monitoring, anomaly detection, and AML compliance screening;
• Professional advisors — lawyers, auditors, and accountants acting in a professional capacity and subject to confidentiality obligations.

All third parties with whom marryph shares personal data are required to maintain appropriate security standards and may not use the data for any purpose other than those specified in their contractual arrangements with marryph.

Some of marryph's game content providers and technical service partners operate servers located outside the Philippines. Where personal data is transferred to or processed in a jurisdiction outside the Philippines, marryph ensures that appropriate safeguards are in place to protect your data, including:

• Contractual data processing agreements that impose data protection obligations equivalent to those required under the Data Privacy Act of 2012;
• Transfer to jurisdictions that the National Privacy Commission of the Philippines has recognised as providing adequate levels of personal data protection;
• Technical controls including encryption in transit and at rest to protect data during cross-border transmission.

You may request further information about the safeguards applied to any specific international transfer of your data by contacting our Data Privacy Officer at the details provided in Section 16.

marryph retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any applicable regulatory or legal retention obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised using industry-standard data destruction procedures. Anonymised, aggregated data — from which no individual can be identified — may be retained for statistical and analytical purposes indefinitely.

marryph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration:

• Encryption in transit: All communications between your device and marryph's servers are encrypted using TLS 1.3, the current industry-standard protocol for secure web communication;
• Encryption at rest: Personal data stored on marryph's servers is encrypted using AES-256 encryption;
• Password security: Player passwords are hashed using bcrypt with appropriate work factors before storage. marryph cannot recover your password — it can only be reset via authenticated OTP verification to your registered Philippine mobile number;
• Access controls: Internal access to player personal data is restricted to authorised personnel on a strict need-to-know basis, enforced through role-based access control (RBAC) and audit logging;
• Infrastructure security: marryph's server infrastructure is protected by firewalls, DDoS mitigation, and continuous intrusion detection monitoring;
• Penetration testing: marryph conducts regular security assessments of its platform infrastructure to identify and remediate vulnerabilities.

marryph uses cookies and similar session-management technologies to operate the Platform, maintain your authenticated session, and improve your experience as a Filipino player. The following categories of cookies are used:

• Strictly necessary cookies — Required for the Platform to function. These include session authentication cookies that keep you logged in to your marryph account during a gaming session, security tokens, and load-balancing cookies. These cannot be disabled without breaking basic platform functionality;
• Functional cookies — Store your preferences, such as language settings, game lobby view, and responsible gaming limit configurations, so you don't need to re-enter them on each visit;
• Analytics cookies — Used to collect aggregated, anonymised data about how players navigate and use the Platform, helping marryph identify areas for improvement. No individual player is identified through analytics data;
• Security cookies — Used to detect anomalous session behavior, multiple simultaneous login attempts, and other security threats.

marryph does not use third-party advertising cookies or cross-site tracking technologies that share your data with external advertising networks. You can manage cookie preferences through your browser settings, though disabling strictly necessary cookies will prevent you from logging in to the Platform.

Under the Data Privacy Act of 2012 (Republic Act No. 10173), Filipino players have the following rights in relation to personal data held by marryph. All rights can be exercised by contacting our Data Privacy Officer via the details in Section 16:

marryph will respond to all valid data rights requests within 30 calendar days of receipt. Complex requests may be extended by a further 30 days with notification. We may request identity verification before processing a request to protect against fraudulent access to another player's data.

If you believe marryph has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).

If marryph discovers or has reason to believe that a registered account belongs to an individual under 21 years of age, we will immediately suspend the account, initiate an investigation, and permanently close the account if the underage status is confirmed. Any funds associated with an underage account will be handled in accordance with applicable regulatory requirements.

Parents or guardians who believe a minor may have accessed the marryph platform should contact our Data Privacy Officer immediately. marryph will cooperate fully with any investigation and take prompt corrective action.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, marryph will:

• Investigate the incident and contain the breach as rapidly as possible upon discovery;
• Notify the National Privacy Commission of the Philippines within 72 hours of becoming aware of the breach, where required by law;
• Notify affected players without undue delay where the breach is likely to result in high risk to their rights and freedoms, including clear information about the nature of the breach, the categories of data involved, and the steps taken to mitigate risk;
• Document the breach in marryph's internal incident register, including details of the incident, its effects, and remedial actions taken.

Players who suspect unauthorized access to their marryph account or believe their personal data may have been compromised should contact our support team immediately via live chat for immediate assistance.

marryph may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, marryph will provide notice to active players via their registered email address or via an in-platform notification displayed upon next login.

Changes take effect 14 days after notification for material changes, and immediately for minor corrections or clarifications. The "Last Updated" date at the top of this page will always reflect the current version of this Policy.

Continued use of the marryph platform after the effective date of any change to this Policy constitutes your acceptance of the updated terms. If you do not accept the changes, you should cease using the Platform and contact support to close your account.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by marryph, please contact our Data Privacy Officer through the following channels:

If you are not satisfied with marryph's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.